Expert Home Care in Chatham, Medway & Kent
Compassionate, person-centred care delivered by specialist teams who understand your unique needs. CQC rated Good across all domains.
Why Families Choose Baines Care
We're not just another care agency. We're specialists who go beyond basic home care.
Specialist Medical Care
Our carers are trained in advanced clinical procedures including PEG feeding tube management, stoma care, catheter care, and wound management.
- PEG & Stoma Care
- Complex Medication Management
- Wound Care Support
- Moving & Handling Specialists
Care in Your Language
We're proud to serve Medway's diverse communities with carers who speak your language and understand your cultural needs.
- Punjabi, Hindi, Urdu
- Bengali, Polish, Romanian
- Igbo, Yoruba, Brazilian
- French, Portuguese, Italian
- Cultural Understanding
- Family Liaison Support
Every Type of Care
From a few hours of companionship to round-the-clock care, from dementia support to end-of-life care—we tailor our services to your exact needs.
- Hourly Visits
- Daily Support
- Night Care
Our Home Care Services in Medway & Kent
Comprehensive support tailored to your individual needs, delivered with compassion and expertise.
Dementia Care
Expert support for those living with dementia and their families. Our approach focuses on familiarity, routine, and preserving dignity whilst managing the challenges of memory loss.
- Memory care techniques
- Consistent familiar carers
- Safe environment support
- Family respite and guidance
Palliative Care
Compassionate support focused on comfort, dignity, and quality of life. We work alongside healthcare teams to manage symptoms and provide holistic care.
- Pain management support
- Emotional and spiritual care
- Coordination with medical teams
- Flexible care plans
Respite Care
Essential breaks for family carers. Whether you need a few hours, a weekend, or a regular weekly break, we provide professional care so you can rest.
- Flexible scheduling
- Short-notice respite available
- All care needs covered
- Peace of mind guaranteed
Companionship Care
Meaningful connections that combat loneliness. More than just company—we provide social engagement and genuine friendship.
- Social interaction
- Shared hobbies and outings
- Mental stimulation
- Reduced isolation
Specialist Care – PEG & Stoma
Hospital-level clinical expertise delivered at home. Expert PEG feeding tube management, stoma care, catheter care, and complex wound care.
- PEG feeding tube management
- Stoma & catheter care
- Complex wound care
- Working with NHS teams
Moving & Handling
HSE-trained specialists ensuring safety, preventing injuries, and maintaining dignity for people with limited mobility.
- HSE-trained carers
- Safe transfers & hoisting
- Fall prevention
- Two-carer support available
Domestic Support
Professional housekeeping, shopping, meal preparation, and household management maintaining safe, comfortable homes for independent living.
- Housekeeping & cleaning
- Shopping & errands
- Meal preparation
- Household management
Personal Care
Dignified assistance with washing, dressing, and toileting—delivered with respect, sensitivity, and expertise whilst maintaining your independence.
- Washing & bathing support
- Dressing & grooming
- Dignity-focused approach
- Gender-matched carers
CQC Rated Good Across All Domains
Independently inspected and rated by the Care Quality Commission
"Baines Care Ltd demonstrates consistently good care across all areas. Staff are well-trained, compassionate, and responsive to individual needs."
— Care Quality Commission Inspection Report
Safe
GOOD
Effective
GOOD
Caring
GOOD
Responsive
GOOD
Well-Led
GOOD
What Our Clients Say
Real feedback from families we've supported across Medway and Kent
"The carers from Baines Care have been absolutely wonderful for my mother. They speak Punjabi with her, which has made such a difference—especially as her dementia has progressed. They're patient, kind, and genuinely care about her wellbeing."
— Mrs Kaur
Daughter of client receiving dementia care in Chatham
"After Dad's stroke, he needed PEG feeding and we were terrified about managing it at home. Baines Care assigned us carers trained in tube feeding, and they've been incredible. They not only handle the medical side expertly but also maintain Dad's dignity throughout."
— James T.
Son of client receiving specialist care in Rochester
"The end-of-life care provided for my husband was exceptional. The night carers were gentle, professional, and incredibly supportive—not just for him, but for me too. They helped us maintain dignity and comfort during his final weeks. I'll be forever grateful."
— Margaret S.
Wife of client who received end-of-life care in Strood
Frequently Asked Questions
Quick answers to common questions about our home care services
Request Your Free Care Assessment
No obligation, no pressure—just an honest conversation about your care needs
Why Contact Us?
Fast Response
We'll call or email you within 2 working hours during office hours, often sooner.
Free Home Visit
No charge for our care manager to visit you at home and assess your needs.
No Pressure
We understand this is a significant decision. Take your time, ask questions.
Prefer to Talk Directly?
Call Us
01634 846246
Email Us
info@bainescarelimited.co.uk
marie@bainescarelimited.co.uk
nim@bainescarelimited.co.uk
Our Office
8 Jenkins Dale, Chatham, Kent ME4 5RB
Ready to Discuss Your Care Needs?
We're here to help you make informed decisions about care for yourself or someone you love.
No obligation • Free home consultation • CQC rated Good • Available throughout Medway & Kent